Friday , July 12 2024

App ease WearCheck’s dialogue with customers

WearCheck has launched an interactive customer application to improve customers’ benefits.

According to the oil condition monitoring company the app allows customers to make virtually instantaneous maintenance decisions.

Neil Robinson WearCheck, Managing Director says the ground-breaking, highly innovative and revolutionary app has reliable data available while patrolling the factory floor or inspecting mining machinery on-site.

“It is no longer necessary to wait until returning to a desktop computer to view test results, and maintenance decisions can be made there and then based on live data,” said Robinson citing that the app demonstrates the company’s dedication to technical innovation and continuous improvement.

WearCheck’s IT Manager Eddie Perumal says the app is straightforward and designed to be intuitive and logical, allowing ease use.

“The design is an extension of our website look and feel, so the WearCheck branding lends a sense of familiarity.”

Perumal said once the app is downloaded, customers can access reports and view their current samples list.

“As an optional feature, this keeps track of unread web or app reports, and notifications about items on this list are sent out as reminders.”

The app also allows customers to view sample reports on the mobile device as either one page, or two page pdf documents.

“Another useful feature is the ability to enter feedback about a sample result, component condition or maintenance event,” said Perumal, adding that various search options and filters are available, including sample history and equipment or component searches.

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